Privacy Policy Overview
Welcome to Veo 2's Privacy Policy. This document outlines how we handle your personal information when you use our websites, applications, and services. By using Veo 2, you agree to the practices described here.
This Privacy Policy applies to all services provided by Veo 2, including veo2.top, its subdomains, software, and related applications.
We are committed to protecting your privacy and ensuring your data is handled responsibly. This policy explains what information we collect, how we use it, and your rights regarding your data.
By accessing our websites or using our services, you acknowledge that you have read and agree to this Privacy Policy. If you do not agree, please discontinue use immediately.
What Information We Collect
We collect information to provide and improve our services. We only gather the minimum necessary data to enhance your experience and do not share it with third parties unless required.
Service Data Collection
To deliver our services, we collect the following types of information:
1. Email Address (with your consent)
2. Username (with your consent)
3. IP Address (automatically collected)
4. Web Browser Type and Version (automatically collected)
5. Operating System (automatically collected)
6. URLs and activities on our site.
Customer Support Data
When you contact us for support, we may collect:
Your name, email, order details, device information, crash logs, and screenshots. This data is used solely to assist you and resolve technical issues.
Cookies and Tracking
We use cookies and similar technologies to improve your experience. Cookies are small files stored on your device that help us recognize you. You can disable cookies in your browser settings, but this may limit certain features.
Third-Party Data
We may receive information from third-party platforms (e.g., Google, Facebook) when you use single-sign-on services. This data is used to facilitate your login and improve your experience.
Order and Payment Information
When you make a purchase, payment is processed by third-party providers. They collect billing information such as your name, address, and payment details. We do not store payment information but may receive order details to manage your subscription.
Third-party providers are contractually obligated to protect your information and not use it for marketing purposes.
Social Media Sharing
If you share Veo 2 content on social networks, those platforms may place cookies on your device. We do not control these cookies; refer to the respective platform's privacy policy for details.
Note: Once Veo 2 content is shared on third-party platforms, it is subject to their rules and management.
How We Use Your Information
We use your data to:
1. Create and manage your account
2. Personalize your experience
3. Deliver products and services
4. Respond to inquiries and provide support
5. Send emails (you can unsubscribe at any time)
Service Improvement
We analyze anonymized usage data and feedback to enhance our services. Your privacy is protected as all data is anonymized.
Customer Support
Your information helps us respond efficiently to your inquiries and support requests.
Transaction Processing
We use your data to process transactions and deliver purchased products or services. We do not sell or share your information without your consent, except as required to fulfill your order.
Email Communications
We use your email address to send order-related information. You can unsubscribe at any time using the link provided in our emails.
Data Storage and Retention
We retain your data only as long as necessary and in compliance with regulations. Our Data Retention Policy includes:
1. Data deletion within 72 hours upon request
2. Immediate removal upon unsubscribing
3. Implementation of security measures to protect your data
4. Acknowledgment that no internet transmission is completely secure
Information Sharing
We do not share your personal information except in the following cases:
Third-Party Service Providers
We may share information with third parties who perform services on our behalf, such as payment processing or customer support. These parties are obligated to protect your information and use it only for the specified purpose.
Legal Requirements
We may disclose your information if required by law, to protect our rights, or to ensure the safety of our customers and employees.
Site Usage Statistics
We collect anonymized data about site usage, including traffic, user counts, and sales. This data does not contain personally identifiable information.
Security Measures
We implement industry-standard security measures to protect your information. However, no system is completely secure. If you suspect a data breach, contact us immediately.
You are responsible for keeping your account password secure. We cannot recover your data if you lose your password.
Access and Control
You can access, edit, or delete your data at any time by logging into your account. To deactivate your account, contact us at support@veo2.top. Note that some data may remain in backups for legal or operational purposes.
For data processed by third parties, you must contact them directly to access or modify your information.
Disclaimer
We are not responsible for the accuracy or security of information collected, stored, or disclosed by third parties. Please review their privacy policies before sharing your information.
Children's Privacy
Our services are not intended for users under 18. We do not knowingly collect personal information from minors. If you believe we have unintentionally collected such data, contact us at support@veo2.top to request deletion.
Policy Updates
We may update this Privacy Policy periodically. Please review this page regularly for changes. Continued use of our services after updates constitutes acceptance of the revised policy.
Contact Us
If you have questions or concerns about this Privacy Policy, email us at support@veo2.top. We will address your concerns promptly.